Shipping policy

Shipping Policy – HitNRuncards

Order Processing

  • Orders are typically processed within 1–3 business days.
  • Processing times may be extended during product releases, holidays, trade shows, or periods of unusually high order volume.
  • Shipping times provided by carriers are estimates and are not guaranteed.

Address Accuracy

  • Customers are responsible for providing a complete and accurate shipping address.
  • Orders returned due to an incorrect or undeliverable address may be subject to additional shipping charges before reshipment.

Risk of Loss

  • Risk of loss and title transfer to the customer upon acceptance by the carrier.
  • Once a package has been marked as accepted, scanned, or delivered by the carrier, HitNRuncards is not responsible for carrier delays, theft, weather-related issues, misdeliveries, or other events outside our control.

Lost, Delayed, or Stolen Packages

  • If a package is lost in transit, HitNRuncards will assist the customer in filing a carrier claim when applicable.
  • Packages marked as delivered by the carrier are considered fulfilled. Customers should contact the carrier directly regarding missing delivered packages.
  • HitNRuncards does not guarantee reimbursement for packages marked as delivered by the carrier.

Shipping Insurance

  • Insurance may be included or offered on qualifying orders.
  • Any insurance claims are subject to the carrier’s terms, conditions, and investigation process.

Damaged Packages

  • Customers must notify HitNRuncards within 48 hours of delivery if a package arrives visibly damaged.
  • Customers may be required to provide photographs of the package, shipping label, and contents.
  • Damage claims are subject to carrier investigation and approval.

Sealed Products

  • HitNRuncards is not responsible for manufacturer defects, collation issues, missing hits, damaged cards inside factory-sealed products, redemption expiration issues, or quality control issues.
  • Any such issues must be addressed directly with the manufacturer.

Returns and Refunds

  • All sales are final.
  • No returns, exchanges, or refunds on sports cards, trading card products, sealed products, supplies, consignment items, or collectible merchandise.
  • Exceptions may be made solely at the discretion of HitNRuncards.

Order Cancellations

  • Orders may not be canceled after payment has been processed.
  • HitNRuncards reserves the right to cancel any order for suspected fraud, inventory errors, pricing errors, or other circumstances deemed necessary.

Fraud Prevention

  • Orders flagged for fraud review may be delayed, canceled, or require additional verification.
  • HitNRuncards reserves the right to refuse service or cancel orders at its sole discretion.

Limitation of Liability

  • HitNRuncards’ maximum liability for any claim related to an order shall not exceed the amount paid for the product(s) purchased.